WHY YOU SHOULD JOIN
Join us in building Europe’s leading people enablement software
Become a thought leader and a software-as-a-service (SaaS) expert. Master the art and science of business development & sales or customer success & account management by taking part in Leadbacker’s Future of Leadership Graduate Program.
You’ll have immediate impact and take ownership. Your learning will be accelerated by a wide range of training and personal development. You’ll speed up your career with our career levels — including new roles and responsibilities in a fast-growing scale-up.
Our team
These are some of your potential new colleagues! See what they have to say about Leadbacker — in their own words.
Leadbacker’s Future
of Leadership Graduate Program
of Leadership Graduate Program
KEY FACTS
One-year program. Three tracks.
We’ll jointly select the right track for you according to your interests and experience.
Business Development
& Sales
TRACK 1
- Become a core member of our sales team. Take ownership to open up new markets and expand our impact on existing markets.
- Practice modern sales approaches like solution selling and challenger sales.
- Refine, implement, and continuously improve our lead generation strategy and inbound qualification.
- Drive the buying and tool-evaluation process with potential clients and close new deals.
- Create the best end-to-end SaaS buyers’ experience throughout the sales cycle.
Customer Success
& Account Management
TRACK 2
- Become a core member of our client success team. Create lasting relationships with our clients and help them build better companies.
- Onboard new clients and users and set them up for success while continuously testing and improving the onboarding experience.
- Work with client organizations to roll out more parts of the platform and enable them to have the greatest possible impact by using Leadbacker.
- Monitor and improve client success KPIs and help scale client success processes and structures.
- Create the best SaaS customer experience across onboarding, support, and account management.
Technology Data
& Machine Learning
TRACK 3
- Become a core member of our technology team. Build a world-class software and help our clients develop their people.
- Design new solutions to future needs and set up user journeys for high acceptance rates while continuously testing and improving the user experience.
- Work with client organizations during design sprints and enable them to have the greatest possible impact by using Leadbacker.
- Monitor and improve system operations KPIs and help scale Leadbacker processes and structures.
- Create the best SaaS customer experience by deploying a clean and reliable Leadbacker code, data bases and machine learning principles.
What you’ll get from the program
Continues Learning & fast Progression
- We believe that true ownership drives fast learning, so you’ll have a direct impact by owning customer interactions from the start. We commit to supporting you to take this ownership with thorough onboarding and ongoing coaching & training.
- 10+ training sessions in one year as part of Leadbacker’s Future of Work Academy.
- 10+ training sessions in one year on business development & sales or customer success & account management — including negotiation, communication, active listening, and much more.
- 6+ workshop sessions in one year on personal development and topics like resilience, mindfulness, and mental health.
- Your personal Leadbacker buddy will support your success.
- Weekly 1:1s with your manager, ongoing coaching, clear development objectives, an accountability partner for your development objectives, and three rounds of 360° feedback in your first year with us.
- We offer fast progression through our career levels. This way, you’ll take on new roles and responsibilities throughout the Graduate Program. Read about our team’s steep learning curve HERE
- Graduation into the next level only depends on your performance, so you can take charge and personally accelerate your career.
What we’re looking for
- You have a university degree or have completed your vocational training.
- Ideally, you’d have past experience in sales, customer success, or another customer-exposed role.
- You’re fluent in English and/or German.
- You excel at asking questions to understand the other person’s needs. You process information quickly. And you thrive on generating value for customers.
- You’re process-driven and like to improve structures.
- You have a good understanding of technology.
- You’re passionate about the Future of Work and continuous learning.
- You want to help us build an exceptional team and company to have a real impact in this space.
- Bonus: You have previous experience in SaaS, HR tech, organizational development, people development, or agility and digitalization.
Ready to apply?
All you need to apply is your CV. Why wait? Rolling admissions. Apply anytime.
Is our graduate program not for you?
Explore all our other CAREER OPPORTUNITIES at Leadbacker.
Help us make work fulfilling for everyone
At Leadbacker, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together.
INTERESTED IN JOINING US?
Find out what makes Leadbacker a very special workplace
Put simply, our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse company where people — and not just the business — thrive.
Compensation & Benefits
-
We offer a part of Leadbacker via our stock option program
-
We offer a yearly budget for professional development
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International team of different cultures
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We promote a healthy work-life-balance
-
We enable hybrid work and flexible working hours
WHAT WE STAND FOR
Our values
We stay true to our values in everything we do, and we remind one another to always do so.
Discover Leadbacker’s values — who knows, we might be a match!
Listen
& learn
& learn
We always seek understanding. It helps us grow together and learn from each other — as well as from our customers and partners.
Seek
impact
impact
What brought us together was the desire to make work fulfilling for everyone. We’re like-minded in that we hold ourselves accountable for the impact we want to have in this world.
Challenge the
status quo
status quo
We challenge ourselves and don’t walk the beaten path just because everyone else does. Instead, we reflect and seek out better ways.
Take ownership
& pursue excellence
& pursue excellence
We’re a group of smart and dedicated people, and we trust each other to truly own our work. We’re not afraid of high expectations.
Be honest
& transparent
& transparent
We’re honest and transparent with each other and ourselves. We want to get to the core of it, always. We trust each other to handle all shared information with care.
Be kind & humble
We are more than just colleagues — we genuinely care for each other. We give each team member the appreciation they deserve and the support they need. We have no interest in serving our egos.
What does our hiring process look like?
Our recruitment process doesn’t look the same for every role, but we usually follow the structure below:
- Application & first Interview
Please apply by sending us your CV and answering two questions: Why Leadbacker? Why you? In a first 30-min interview, we’ll get a better understanding of mutual fit
- Case Study
Prepare a case study and present the results during the second interview with someone from the hiring team.
- Culture Fit Interview
You’ll get to know more members from the hiring team and Leadbacker’s founders. We’ll evaluate culture fit.
- Reference calls and offer
We’ll call two references to understand how you worked together. If all goes well, we’ll extend a formal offer and hope you’ll join us!